Throughout the years we have been actively involved in development activities to ensure that we are in the forefront of fastening solutions, providing the best product and services for our customers. On top of our very own development efforts, we are constantly updated with the latest trends and know-how through tradeshows and seminars worldwide.
We have our very own in-house laboratory to ensure that every level, every component is made according to specifications while being conforming to our quality objectives. This is especially true to the automotive industry where every fastener relates to the safety of driver. It is in this light that we continue to invest on apparatus that provide accurate and up-to-date inspections. Inspection begin right from raw material level to finished products while maintaining the highest degree of productivity without compromising on customers' requirements.
In order to give you greater assurance, we have an inventory of samples and ex-products.We always stock up and retain customer records to produce consistent quality while innovatively enhancing the products.
The commitment towards our quality objectives enable us to produce fasteners with the quality you can count on, making commonly used products even better.
Quality Objectives |
Administration |
: To provide minimum 2 training sessions per year |
Purchasing |
: To maintain all suppliers in Approved Suppliers status |
Production / Q.C |
: To reduce outgoing rejection rate to less than 5% |
Store |
: To achieve more than 90% On-Time Delivery |
Marketing |
: To achieve average customer satisfaction of more than 60% |
|